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Frequently Asked Questions

Q. What's the best way to learn how to use the software?

A. Download and install the evalution version of the software and test it out to see if it meets the needs of your organization.

Q. Are these templates *.accdt files, similar to Microsoft Templates on their website?

A. The files are not (*.accdt) files. The files are really sample databases (*.accdb) files. They all have a front-end and back-end database file so good for multi-user out of the box. In general they have much more code and are more sophisticated than any template provided by Microsoft.

Q. How do I delete data?

A. You can delete data from the list screens by clicking on a row on the left hand side of the screen. Then just press the delete key to delete the record(s).

Q. Can I make changes to add extra fields or general changes?

A. Yes. You get the full unlocked source code so you can change anything needed to make the software fit your exact needs. If you are looking for a complete professional solution you should contact RPT Software and they can build you a solution or help you customize one of these templates. You can discuss your needs and RPT Software will provide a quote for building your custom solution. Looking at the CRM Template (Advanced) is a good first step in determining functionality that will be good to have in your custom solution. Customers receive full source code in all custom projects.

Q. What version of Microsoft Access do I need?

A. All of our templates require Microsoft Access 2007 or Microsoft Access 2010. You can also use the free Microsoft Access runtime version of either of these products.